Privacy Policy

Alice Kingsnorth operates the www.throughthewrittenword.com website.

This privacy policy describes how Through The Written Word® (“TTWW”) protects and makes use of the information you (Client) provide. By accessing or using our Services, you agree to this policy, which is subject to change to reflect TTWW’s practices and applicable laws. Your continued use after any changes made is deemed acceptance of those changes.

Personal Information

For a better experience while using our Services, TTWW may require you to provide certain personally identifiable information, including, but not limited to, your name, phone number and email address. The information we request is used to contact or identify you.

You may also be asked to voluntarily provide personal information submitted through surveys, intake forms, and other interactive activities on this website.

You are responsible for ensuring that any data you provide is accurate and that you have the authority to provide it.


Information Use

Any personal information that is shared by you - the Client or prospective Client - is only used as follows:

  • To contact you in response to your enquiry, order, form or booking.

  • To contact you in response to your request to receive any relevant updates about our Services and free content.

  • For internal accounting processes (e.g. to invoice you) and so that TTWW remains compliant with its tax authority (HMRC) should it request an audit.

TTWW does not lease, distribute or sell your information to third parties, unless required to do so by law.

Any other (non-personal) information shared remains confidential between TTWW and the Client.

Cookies

Cookies are files with small amounts of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.


Cookies do not provide TTWW with access to your computer or any information about you other than that which you elect to share.

You can use your web browser’s cookie settings to determine how this website uses cookies. If you do not want this website to store cookies on your computer or device, you can amend your settings. Please note that this may affect how this website functions, and some pages may become unavailable to you.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law:

  • Transactional data (e.g., purchase records) is retained for 7 years for tax compliance.

  • Marketing data is retained until you opt out.

  • Once no longer needed, data is securely deleted, anonymised, or isolated.

Your Rights Under GDPR

Under GDPR and other applicable laws, you have the right to:

  • Access your personal data and request a copy.

  • Correct inaccurate or incomplete data.

  • Request deletion of your personal data.

  • Object to processing (e.g., opt out of marketing emails).

  • Withdraw consent for data processing at any time.

To exercise these rights, contact Alice using the email below.


Contact

If you have any questions about this policy, email Alice at alice@throughthewrittenword.com

This privacy policy was last updated on 5 September 2025.